The customer has taken control of the industrial world. It is impossible to risk the breakdown of production while the whole production chain must work under tension: customer delays, supply, etc. Time to Market has become a key issue of differentiation and sometimes even survival. Maintenance is now a strategic function in companies. Good news, innovative technologies will make it possible to go from a penalizing healing to a safe preventive!

Who still believes that repairing a breakdown even in the shortest possible time is a sufficient solution to satisfy the increasingly pressing demands of customers on deadlines? The development of competition and the unrestrained race to competitiveness, leads to a search for total quality and especially a reduction in costs! Forecast malfunctions, anticipate breakdowns, etc. Over the years the technology has come to the rescue of the maintenance activity. Many innovations invade the production lines, sometimes requiring a very rapid adaptation of the teams in place.

The implementation of innovative tools such as the connectivity of the equipment makes it possible to implement maintenance more predictive and much less curative. Who has not dreamed of being able to identify the malfunction of an equipment upstream of the problem so as to be able to intervene before the breakdown?

While most manufacturers offer diagnostic solutions over the Internet to remedy incidents as quickly as possible, today's machine connectivity allows for preventive analyzes and trigger 'alerts' and operator intervention before the failure. In this area, as in many others, artificial intelligence is progressing rapidly to avoid production disruptions.

However, it is not enough to implement a dialogue limited to machines and platforms. The latter are necessarily collaborative and - good news - the man still finds its place in the monitoring of the equipment. This technical monitoring can now be carried out by the entire community of concerned stakeholders: the user, the customer, the salesman, the technician and even the equipment that collaborates with humans for better production monitoring.

The suppliers of portable connected objects, the "wearables", discovered that the professional market was as reactive as the market of the general public. If connected objects begin to interfere with the everyday life of companies, at the heart of this trend, wearables bring new comfort but also increased efficiency to operators and technicians in the field. Thus, for example, the connected eyeglasses help to improve the efficiency of the interventions and provide additional technical support to the after-sales service of the distributor / manufacturer.

The majority of companies have seen a major shift in the proportion of maintenance activities entrusted to specialized external firms. Companies tend to refocus on their main function and to delegate what is not their core business. To entrust an external company with the maintenance function ensures strong expertise and, above all, outsourcing makes it possible to minimize costs: the company pays "service" and does not have to bear an internal permanent charge.
While many operators are attempting to take on the future maintenance train, some players have long realized that connected, predictive, and collaborative maintenance is at the heart of the success of 21st century industry.

This is the case of SAV Réso, located in Ozoir-la-Ferrière. In partnership with OptimData (a start-up specialized in the interpretation of Big Data data), it offers its customers to equip their machines with a solution called Need & Use. This solution aims at equipping a GPRS box with the machines that allow them to communicate, which promotes the harvesting and analysis of real-time usage data.

All of its data is intended to provide critical information in order to provide an effective predictive maintenance plan, increase the life of the equipment, reduce the probability of operational failures and reduce downtime in the event of overhaul or failure. In addition, preventive maintenance is aimed at avoiding additional costs such as lubricant or spare parts, costly corrective maintenance interventions, or even securing the work of employees.

By Jessica Grasser | 22/05/2017 - lejournaldeleco.fr