19 mai 2016

IT Departments Launch a Digital SOS

The list of major disruptions induced by digital activities is long. And these disruptions put the company under pressure like never before and make the information control a strategic issue. Expansion of mobile technologies and proliferation of devices; explosion of social networks and behaviors that challenge models where each contact is a moment of truth; development of the Internet-of-Everything; advances in data analysis and artificial intelligence; demands on personalized and contextualized omni-channel experience; adoption of... [Lire la suite]